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Law 80-14
be ready before you are evaluated.

Sapphire Intelligence Hotel transforms compliance with Law 80-14 into a performance lever. Elevate your standards to an international level.

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Official Regulation

Law 80-14:
The International Standard

The Moroccan hotel industry is undergoing its biggest transformation. Law 80-14 doesn't just evaluate infrastructures; it imposes an experiential revolution.

From now on, classification is no longer guaranteed. It is earned through consistent service quality, process digitalization, and strict compliance with health and safety standards.

Crucial Quality of Service

The number one criterion for inspectors and mystery guests.

SMIT 2025 Call for Tenders

Official auditors will be deployed starting this August.

Our Strategic Expertise

Compliance Solutions

A holistic approach combining audit rigor and operational excellence.

Offer 1

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Training

Mystery Shopping & Pre-classification Compliance Audit

  • Awareness training on the new classification standard. (2 days)
  • « Soft launch » mystery visit completing the list of official criteria.
  • Score calculation according to the standard and diagnosis of official criteria.
  • Actionable report with an improvement plan.
Secure my Classification
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Support Package

Market Development & Digitalization

From marketing strategy to digital transformation: a turnkey solution to propel your establishment.

Positioning & Market Development
Distribution Networks
Digital Transformation & Website
Financable by Go SIAHA
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Offer 2

Mystery Shopping
Assignment 1

Pre-classification compliance audit

  • « Soft launch » mystery visits evaluating the quality of service according to official criteria.
  • Diagnosis: Reservation, Reception, Services, Accommodation, Catering, Cleanliness, Digitalization…
  • Actionable report with a targeted improvement plan.
Test My Experience
Premium Annual Offer

4 Mystery Surveys

Audit Assignment 1 & 2

Rigorous quarterly monitoring to maintain impeccable quality over time.

Consolidate My Quality

Mystery visits every 3 months with the same criteria, compared to previous surveys.

In-depth analysis of service quality after the second mystery survey.

Comprehensive report on the evolution of quality and recommendations with improvement measures.

Analysis of the evaluation system and comparison of the different surveys over time.

Long-Term Vision

Benchmarking & Competitive Intelligence

Don't navigate by sight. Dominate your segment (Luxury, Business, Leisure) with our exclusive benchmarking reports. We compare your quality performance against your direct competitors.

Regional Reports
Analysis by Segment
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